Warranty & Return Policy
Warranty
ROGA Parts, LLC. (ROGA Parts) warranty obligation is limited to repairing or replacing (at ROGA Part’s cost) non-conforming goods. The warranty period of 90 days for ROGA Part’s products commences on the date of purchase. Repair shall occur during ROGA Part’s normal business hours during the warranty period. Examination and repair or replacement of such Products will be effected on location or at replaced, or repaired at ROGA Part’s facilities must be returned to ROGA Parts by Purchaser within the warranty period, transportation charges prepaid. If examined Products are found not to be defective or are not for some other reason within the warranty coverage. ROGA Part’s service time expended on and off location will be charged to Purchaser.
Warranty Limitation and Exclusion
Purchaser agrees to use, maintain, and install Product in accordance with recommendations and instructions of ROGA Parts. ROGA Parts will have no warranty obligation under this agreement of the Product is subjected to abuse, misuse, negligence, or accident. This warranty does not cover or apply to any products or material supplied by, but not manufactured by ROGA Parts and is limited to actual warranty extended to ROGA Parts by its supplier
Disclaimer of Warranties
The warranty printed above is the only warranty applicable to this purchase. All other warranties, express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose are disclaimed and excluded. There are no warranties which extend beyond the description on the face hereof. These warranties are exclusive and substituted for all others, express or implied, arising by law or otherwise. Under no circumstances shall seller be liable for special, indirect, or consequential damages as described in 2-715 of the uniform commercial code. The price stated for the equipment is a consideration in limiting seller’s liability. No action, whether in contract or tort, arising out of the transactions under this agreement may be brought by Purchaser more than one year after the cause of action accrued.
Limitation Liability
It is understood and agreed that ROGA Part’s liability and the remedy or Purchaser or other third party whether in contract, in tort, whether caused by Product failure or failure of ROGA Parts to perform, under any warranty, in negligence or otherwise, arising from sale or use of said Product, shall be limited to and not exceed the return of the amount of the purchase price paid by Purchaser.
Complaints
Complaints concerning defective goods or errors should be made immediately in writing to ROGA Parts, LLC.
Product Changes
The right is reserved to make changes in pattern, design or materials when deemed necessary, without prior notice. Products which have become obsolete by reason of design change or discontinued as a manufactured item may not be returned for credit.
Returned Goods
Materials must not ne returned unless consent has first been obtained in writing from ROGA Parts. Returns of saleable goods subject to 25% restocking charge.
Risk of Loss/Damage
All goods are at the risk of the Purchaser after they have been delivered by us to the carrier and receipt obtained for same (in good order).
Orders
Orders are subject to acceptance at ROGA Parts.
Responsibility
We will not be responsible for delays resulting from strikes, accidents, failure of suppliers, negligence of carriers, or other causes beyond our control.
Ordering Information
When ordering material, please use trade number, size, and other definitive information necessary.
Standard Package Quantities
Order by standard packaged quantities provided. When quantity is not provided, items is individually packaged or in bulk.
Special Products
Products made to customer’s specifications are not refundable and requests for cancellation of orders will not be considered if manufacture of materials is in process when request reaches our office.
Errors, Shortages, Etc.
Claims for errors, shortages, etc., must be made on receipt of goods otherwise no allowance will be made.
Prices and Quotations
All prices and quotations are subject to change without notice. Items not listed will be quoted on application. Prices and quotations in ROGA Parts product catalog doe not constitute offers. A request to purchase is to be construed as an offer and ROGA Parts retains all authority to accept or reject offers.
Taxes
Any tax that may be imposed by law on the sale of articles made or sold by ROGA Parts shall be added to the sale price of such articles.
Export
Handling, packaging and documentation charges will be added to invoice on export shipments when applicable.
Minimum Charge
$50.00 per order
Interest
Interest of 18% per annum will be charged on invoice not paid upon maturity. No discount allowed after due date.
Freight
All prices F.O.B. our Plant. Freight on domestic orders within the 48 continental United States will be prepaid and allowed on $1500 net orders east of the Rocky Mountains and $1800 net orders west of Rocky Mountains. Shipments to Canada will be prepaid on $3500 net orders. Other shipments outside the 48 continental United States will be prepaid and allowed to the closest inland point or exportation based on the above net order minimums.
Terms
1.5% – 15 days; net 30 days.